Shipping Policy


The prices are shown in your local currency and failing that in Colombian pesos.

Some items may not be shipped to certain destinations due to restrictions.

It is the client’s responsibility to verify if there are restrictions according to the legislation of their place of residence, as well as the tax rate. Ancestrina under no circumstances is responsible for the value of taxes to be paid in the country of the recipient.

To place an order, add the items you are interested in to the shopping cart and use our standard checkout to place your order.

Shipping costs and delivery schedule will be calculated for your to review before entering your payment information. Customers who have questions can contact me by email or via the WhatsApp button on the page (+573118662045).


To the To place an order you must enter the correct shipping address, your full name and phone number. Otherwise your shipment may be delayed or returned, we are not responsible for delivery issues due to incorrect data.

Return and Refund Policy

For all types of Rapé there is a return policy and  refund. Ancestrina
offers a one gram option for all types of Rapé this to help you
choose the snuff that suits you best, as well as offer personalized advice to help you in the choice.

For tipis, kuripes and other accessories, for security reasons, returns are not accepted.

 While our policies are firm by
obvious reasons, we will do our best to work with you and make sure that your
experience is positive.

Returned Orders

If a shipment is returned for any reason beyond our control, we will have to
charge for resending the order, if it is impossible to resend the order, the following penalty clause will be applied.

Refund of returned orders

For international shipments, a penalty of 30 dollars or the equivalent to the local currency will be charged for handling, documentation and other expenses incurred in the shipment, plus the cost of freight charged when placing the order.

Delivery time

We cannot guarantee delivery times and we are not responsible for any possible delays. Inspection authorities may examine your package and delay delivery, which is beyond our control.

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